Verifying Your phky Account
Account verification is how we protect your balance and make sure withdrawals go to the right person. You will be asked to submit a valid Philippine government-issued ID — a passport, SSS card, driver's licence, or PhilSys card all work — along with a selfie for identity matching. If your registered mobile number is tied to your GCash or Maya wallet, we
may also ask you to confirm it via OTP. Verified accounts face fewer holds on withdrawal requests, so completing this early makes your cashout experience smoother. Upload documents directly inside your account settings.
- Prepare a Valid ID — Use a Philippine government-issued ID such as a passport, SSS card, driver's licence, or PhilSys card.
- Upload and Submit — Go to account settings, find the verification section, and upload a clear photo of your ID and selfie.
- Mobile Number Confirmation — If your number is linked to GCash or Maya, an OTP step confirms it matches the account you registered.
- Verification Complete — Once approved, your account is cleared for withdrawals without additional identity holds on future requests.